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All about Internal Communication

#Frontline Workforce

Employee engagement is broken: time to rethink the whole damn thing

An engaged employee is 17% more productive, 37% less absent and they score between 12% and 34% higher in customer satisfaction ratings. No wonder US companies alone spend close to ...

Employee engagement Frontline workforce

Reach for the grease: 7 signs your internal comms are stuck in a rut

“I need a big pot of lubricating oil immediately, our internal comms are squeaking again..!” If only it were that simple; then all companies would have their internal ...

Frontline workforce Internal communications

Are you hiring? How to become a magnet for non-desk employees.

In most the western world, unemployment rates continue to fall, which is of course generally good news. However, it places extra strain on industries such as retail, where the ...

Retail Frontline workforce

Limiting absenteeism in standing professions [4 tips]

Do you look after your employees? We don't just mean that you've cut the 14-hour shifts, have abandoned the practice of "strapping" workers who don't pull their weight, you no ...

Employee engagement Frontline workforce

The iceberg of employee satisfaction: what happens below the surface

"Great thanks, how are you?" It's the age-old answer when you bump into someone in the street and they ask how you're doing... an answer but it actually says nothing at all. The ...

Employee engagement Frontline workforce Internal communications

How technology can close the gap for onboarding non-desk employees

Organisations need to communicate with their employees. That’s a given. Table stakes. No brainer. And yet 70% of employees claim to want better communications from their employer, ...

Employee engagement Frontline workforce HR

What you can learn from the US’ best places to work

Each year, with the help of Great Places To Work, Fortune magazine names the 100 best companies in the US to work for.

Employee engagement Frontline workforce Internal communications

Make your frontline staff your Valentines this year

It's that special time of year again, when we stock up on cards, balloons, chocolates and flowers for our beloved. But will you be celebrating one of your most important ...

Employee engagement Frontline workforce HR

Successful transformation through active frontline engagement

An organizational transformation can only be successfully undergone if frontline managers and personnel are actively engaged. In order to boost engagement, the company needs to ...

Employee engagement Frontline workforce