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Why Hospitality Employee Engagement Equals Customer Experience

"Motivate them, train them, care about them, and make winners out of them… they'll treat the customers right. And if customers are treated right, they'll come back." — Bill Marriott That's the Bill Marriott. Or John Willard "Bill" Marriott Jr to ...

Employee engagement Frontline workforce Hospitality

(VIDEO) Improving leisure industry internal communications with an ESN

Communications and relationship-building are at the heart of modern business. And if the connection between frontline employees and customers has long been established and valued, ...

comunicación corporativa comunicacion interna compromiso trabajadores