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Is loyalty the biggest problem facing non-desk industries?

When HR and Operations departments investigate their company, region or branch overheads, costs like salaries, facilities, training, tools and programs all inevitably feature. However, how many organizations track what Cornell University School of ...

Managing non-desk employees

3 Reasons 'Culture' Can Be an Elusive HR Goal

Company culture is a phrase that seems to be said by many, but understood by few. Culture is an ambiguous term by nature; intrinsically we know it’s an important aspect of any ...

Employee engagement Managing non-desk employees Human Resources

Speakap Receives Strong Placement In G2 Crowd Winter 2019 Report

Can you believe that January 2019 is nearly over? We’re already in the full swing of winter, which means a few things. Heating bills are higher, sidewalks are now a danger zone ...


Meet The Team #12: Bart

Thanks for agreeing to be interviewed Bart! I’d like to start off by hearing what you had for breakfast this morning?


Episode 4 - The Importance Of Empathy In The Workplace [Podcast]

Frontline by Speakap is a community for progressive HR leaders to share (and learn) ideas and strategies for creating a thriving workplace, to therefore help all employees reach ...


My Last Great Customer Experience... #5: Tigerlily (Retail)

It was a sunny, summer's morning.

Customer experience

Frontline Employees Are Your Most Underutilized Marketing Tool

“Half the money I spend on advertising is wasted; the trouble is I don't know which half!"  If only John Wanamaker, the marketing pioneer credited for the most famous industry ...

Customer experience

Meet The Team #10: Dean

Have you been introduced to Bubba yet? Not to be confused with the character Bubba from Forrest Gump, Dean has joined Speakap as our US Account Director to share his extensive ...


Episode 3 - Culture That Drives Performance [Podcast]

Frontline by Speakap is our podcast for progressive HR, Internal Comms and business leaders to share (and learn) ideas and strategies for creating a thriving workplace, therefore ...