All about Internal Communication

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6 Ways Employee Polls and Surveys can Transform your Business

What's the average age of your workforce? Any idea? If you're in a frontline industry, like retail or hospitality, for example, chances are it's pretty young.

Speakap new features

What Can Be Done To Decrease Hospitality Turnover?

Employee retention is a challenge that can greatly affect the success of a business. The Hospitality industry faces some of the lowest employee retention rates, leading to poor ...

Hospitality

What Brings Balance to the Lives of Speakap's Female Employees?

At the start of 2018, the number of females Speakap employed came to a grand total of four.

Speakap Human Resources

3 Reasons 'Culture' Can Be an Elusive HR Goal

Company culture is a phrase that seems to be said by many, but understood by few. Culture is an ambiguous term by nature; intrinsically we know it’s an important aspect of any ...

Employee engagement Managing non-desk employees Human Resources

Speakap Receives Strong Placement In G2 Crowd Winter 2019 Report

Can you believe that January 2019 is nearly over? We’re already in the full swing of winter, which means a few things. Heating bills are higher, sidewalks are now a danger zone ...

Speakap

Meet The Team #12: Bart

Thanks for agreeing to be interviewed Bart! I’d like to start off by hearing what you had for breakfast this morning?

Speakap

Episode 4 - The Importance Of Empathy In The Workplace [Podcast]

Frontline by Speakap is a community for progressive HR leaders to share (and learn) ideas and strategies for creating a thriving workplace, to therefore help all employees reach ...

podcast

My Last Great Customer Experience... #5: Tigerlily (Retail)

It was a sunny, summer's morning.

Customer experience

Frontline Employees Are Your Most Underutilized Marketing Tool

“Half the money I spend on advertising is wasted; the trouble is I don't know which half!"  If only John Wanamaker, the marketing pioneer credited for the most famous industry ...

Customer experience