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Three Unexpected Takeaways We Recently Discovered at Murtec

Murtec, the Multi-Unit Restaurant Tech Conference, is typically loaded with sessions, speakers and networking focused on “the hottest solutions disrupting restaurant operations and guest engagement.” When I spoke with Chris de Jong, the director of ...

Trends Tech Restaurant Murtec

6 HR Trends That Will Shape Your 2019

Last week, more than 1,000 HR directors converged on Birmingham, UK, for the 2019 edition of HRD Summit UK. The event - which also has European and US editions running over the ...

HRD

5 Internal Crisis Communications Lessons from Starbucks

Last April, the global coffee giant Starbucks was sucked into a conversation about racial bias when an incident took place at one of their Philadelphia restaurants. The manager of ...

Retail Hospitality Internal communications

3 Lessons HR Managers Can Learn from Uber's Employee Experience Survey

To describe the past 18 months as something of a rough period for the ride-hailing giant Uber is like describing the village of Oymyakon, in northeast Russia, as a little chilly ...

Employee engagement Leisure, Travel & Tourism Managing non-desk employees

Product Speak: Custom privacy settings make Speakap the ESN your legal team loves

Ok, so an update to our legal settings might not have you all hot under the collar, but take this blog post to your legal and compliance teams and we guarantee you’re going to ...

Speakap Product

How Hudson’s Bay Linked its ESN & CRM to Drive Awareness, Experiences & Sales

Retailers need to think beyond siloed technologies if they want to differentiate and build their businesses in today’s competitive retail environment. That was the message ...

Customer experience Retail Enterprise social media

Serious About Data Security: Speakap Snags ISO 27001 Certification

Do you know your ISO from your GDPR? Would you struggle to tell data protection and information security apart in a line up? Well, you aren’t the only one. Whatever function ...

Speakap Product

Calculating The ROI Of An Enterprise Social Network (ESN)

We’re guessing you’re already sold, right? Whether you come from the HR space, are an internal comms expert or focus on operations and customer experience, you already ...

Enterprise social media

[Video] 4 Internal Comms Tips From Hudson's Bay

You learn a thing or two about people management when you're in business for 348 years. A good thing too, because when global department store chain Hudson's Bay decided to expand ...

Retail Internal communications