All about Internal Communication

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What Can Be Done To Decrease Hospitality Turnover?

Employee retention is a challenge that can greatly affect the success of a business. The Hospitality industry faces some of the lowest employee retention rates, leading to poor customer satisfaction and decreased profitability.

Hospitality

Why Hospitality Employee Engagement Equals Customer Experience

"Motivate them, train them, care about them, and make winners out of them… they'll treat the customers right. And if customers are treated right, they'll come back." — Bill ...

Employee engagement Frontline workforce Hospitality

Why Onboarding Hospitality Employees The Right Way Could Save Your Company

Hospitality has an engagement problem. Along with retail, hospitality employees are amongst the least engaged in all industries in the UK.

Hospitality Onboarding

Enjoyment as a business case: the VachChat ESN story

It’s a big question. How do you make new technologies stick in companies and industries not widely renowned for the adoption of modern tooling? Is it more training? Better ...

Hospitality UK

Tech Adoption Top of Mind at Smile London

Earlier this week, the UK’s brightest minds in internal communications, HR and company culture headed to central London for the 2019 edition of the smileexpo, run by Simply ...

Tech

10 Reasons Why HR Needs BFFs in IT

Your workplace is digital. Your industry is virtual. No matter how physical it may feel—and stores, hotels, restaurants and factories certainly feel very there, very real—the ...

Human Resources Tech

Why You Need an Internal Communications Video Strategy

According to figures from our recent research study, millennials and Generation Z now make up more than two-thirds of the average non-desk workforce. HR managers in retail, ...

Internal communications

Is loyalty the biggest problem facing non-desk industries?

When HR and Operations departments investigate their company, region or branch overheads, costs like salaries, facilities, training, tools and programs all inevitably feature. ...

Managing non-desk employees

The 5 surprising upshots of improving employee communication

Improving employee communications has become the holy grail for not only the internal communications function within the organization but, increasingly, also HR, operations and ...

Internal communications