All about Internal Communication

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Why Tech Is Just What the Doctor Ordered to Fix Healthcare Staffing Issues

For anyone who’s watched Game of Thrones on HBO (and that’s pretty much everyone), the ominous saying that ‘winter is coming’ can often ring true (and be just as scary) for hospitals, GP offices and healthcare providers. When temperatures drop, that ...

Internal communications Healthcare

Product Speak: Custom privacy settings make Speakap the ESN your legal team loves

Ok, so an update to our legal settings might not have you all hot under the collar, but take this blog post to your legal and compliance teams and we guarantee you’re going to ...

Speakap Product

How Hudson’s Bay Linked its ESN & CRM to Drive Awareness, Experiences & Sales

Retailers need to think beyond siloed technologies if they want to differentiate and build their businesses in today’s competitive retail environment. That was the message ...

Enterprise social media Customer experience Retail

Serious About Data Security: Speakap Snags ISO 27001 Certification

Do you know your ISO from your GDPR? Would you struggle to tell data protection and information security apart in a line up? Well, you aren’t the only one. Whatever function ...

Speakap Product

Calculating The ROI Of An Enterprise Social Network (ESN)

We’re guessing you’re already sold, right? Whether you come from the HR space, are an internal comms expert or focus on operations and customer experience, you already ...

Enterprise social media

[Video] 4 Internal Comms Tips From Hudson's Bay

You learn a thing or two about people management when you're in business for 348 years. A good thing too, because when global department store chain Hudson's Bay decided to expand ...

Retail Internal communications

The in-store experience is still key to winning in unified retail

The retail landscape is shifting rapidly, and the lines between online and physical retail are blurring faster than an Instagram filter, but the in-person and in-store retail ...

Retail Customer experience

How to lead a team: 7 lessons from international football management

Each international team competing in the World Cup in Russia this summer will consist of a squad of 23 players. In addition to the players, there’ll be teams of physiotherapists, ...

Leisure, Travel & Tourism Internal communications

Employee engagement is broken: time to rethink the whole damn thing

An engaged employee is 17% more productive, 37% less absent and they score between 12% and 34% higher in customer satisfaction ratings. No wonder US companies alone spend close to ...

Employee engagement Frontline workforce