Our favourite quotes from the HRD Europe 2018 Summit

May 31, 2018 - 3 minute read

This May, the European HRD Summit 2018 took place in the home of Speakap HQ: Amsterdam, the Netherlands!

The HRD Summit - standing for Human Resources Directors, of course - invites leaders from around the world to learn best practice HR strategies, as well as share their own knowledge and experiences. We were lucky enough to attend the event, and connect with HR leaders to learn where their priorities and concerns currently lie.


The theme of this years summit was “Curators of the New business Landscape: Building an Agile Future” - and as you can imagine, there was plenty of discussion around digitalisation of the workplace. Featured speakers included industry leaders from big name corporations, such as Pepsico, Nestle and P&G, as well as thought leaders in psychology and human behaviour.

So, without further delay, we wanted to share with you some of the quotes that best summarise the mood, topics and conversations that took place at HRD Summit EU:

“The customer experience is determined by the employee experience”

Chase Dolomont

Account Executive, Achievers

“We assume a lot in this space. Of course, we can all read reports from McKinsey but do you actually, deeply know your organisation?”

Monika Buzasy

Associate Director Human Resources, Talent Practice Leader - Europe, Procter & Gamble

“We live in an era where change is the new normal”

Katerina Psychopaida

Director of Business Development EMEA, Mercer | Sirota

“Role modelling from the top is so important. Your CEO must display that they believe completely in the company values. They have to be open and invite people to participate too.”

Dr. Jessica van Wingerden

Vice President of Research & Organizational Development, Schouten GlobalResearch Fellow at Erasmus University Rotterdam

“The most important role of leaders in the future will be to embody purpose”

Catherine Berney

International Leadership and Organisational Development Consultant, Mannaz


“Ineffective, bad and energy consuming communications cost 50% or more of our time”

Karin Krogh

Communication Expert, Engaging Meetings

“Don’t forget about the power of storytelling… don’t be afraid to talk about your differences” (in reference to how leaders can build inclusive and diverse work culture)

Wanda Hope

Chief Diversity & Inclusion Officer, Johnson & Johnson

“Young people are now more connected with young people in other countries, than older people in their own country”

Tim Flagg

Consultant, Avado Learning

“To get people to feel (your organisation's) purpose... you need to make symbolic changes, big and small”

Rebecca Winter

HR Director, Microsoft


Engagement levels are always high when you have a man with a guitar

employee engagement retail report
Louise Blair

Written by Louise Blair

G'Day mate! All the way from "down under" Louise has joined Speakap to help businesses to build better relationships with their workforce. When she's not busy producing the Frontline podcast, you might catch her running... while listening to a podcast. (Disclaimer: she has never actually said "G'day Mate" in her entire life)