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All about Internal Communication

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This is Sally. Sally collaborates in the workplace through enterprise social media. Be like Sally.

There’s a massive shift in the way that organisations communicate with its employees: the conversation is now two-way, dynamic, and can even be facilitated beyond the physical ...

Internal communications

My last great customer experience… #1 The Dudes Factory

By Speakap's content marketing director, Matt Warnock I know it’s not cool for a man to say this, but I like clothes. I also like football, movies, working out and drinking beer, ...

Customer experience Retail

Ain't what you do, but the way that you do it: internal comms & the social enterprise

“Organizations today are increasingly judged on the basis of their relationships with their workers, their customers, and their communities, as well as their impact on society at ...

Employee engagement Internal communications

Meet the team #6: Guy

Following news of Speakap’s expansion into the UK market, this week we say ‘Ello! to our new Managing Director of UK & Ireland, Guy Chiswick. Although Guy takes his work ...


The beginners guide to GDPR lingo

We’re getting closer and closer to the GDPR. If you’re already asking yourself “what does the GDPR even stand for?!”* then you’re reading the right blog post, my friend.

Internal communications

Take your customers' experience of your brand to the next level

The consumers of today know no mercy - in the 2011 Customer Experience Impact (CEI) Report, 89% of consumers began doing business with a competitor following a poor customer ...

Customer experience

Seven ways social platforms improve employee satisfaction

"Do what you love, you will never have to work a day in your life"

Employee engagement Internal communications

4 reasons you should breakup with your intranet

In the workforce of today's world the relationship between employee and employer is no longer one-sided - the dynamics have matured, and employees expected to be heard (just as ...

Internal communications

GDPR - have you had "the talk" yet?

Ahh, the GDPR. On one hand, the mere mention of those four letters still sends fear throughout the industry. But on the other hand... we’re kind of fatigued with information ...