All about Internal Communication

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Hiring Frontline Employees? Here's How to Reduce Employee Turnover

You can’t eliminate employee turnover completely, but it's becoming easier to manage your business against it. Really...? Despite employed millennials hopping around more than ...

Managing non-desk employees

Does Your Head Prevent You From Performing?

At the beginning of this year, in my role as the Chief Human Resources Officer at Speakap, I set the ambitious goal of doubling the size of our organization within six months. And ...

Speakap

Meet the team #11: Ivan

He's about as American as they come, moving to the States as a youngster and taking it by storm (with some help from I Love Lucy along the way)! When he's not hosting candy-driven ...

Speakap

Frontline Employees Are Your Most Underutilized Marketing Tool

“Half the money I spend on advertising is wasted; the trouble is I don't know which half!"  If only John Wanamaker, the marketing pioneer credited for the most famous industry ...

Customer experience

Meet The Team #10: Dean

Have you been introduced to Bubba yet? Not to be confused with the character Bubba from Forrest Gump, Dean has joined Speakap as our US Account Director to share his extensive ...

Speakap

[VIDEO] How To Offer Exceptional Retail Experiences To Both Customers And Employees

How does a brand communicate clearly and instantly when it has more than 8,000 employees around the world, with more than 1,500 locations in 27 countries, and a catalog of more ...

Retail

Employee WOM (Word of Mouth): Building or Busting your Company Value

Just as WOM (Word of Mouth) is the Holy Grail of generating demand for consumer products, it can be applied when generating demand for your company’s jobs. Generating demand for a ...

Employee engagement

The American Frontier: Speakap Expands Westward

I can’t believe Speakap is seven years old! Patrick and I started the company to solve a real problem we encountered as store leaders, during college. How to communicate with the ...

Speakap Enterprise social media

Episode 3 - Culture That Drives Performance [Podcast]

Frontline by Speakap is our podcast for progressive HR, Internal Comms and business leaders to share (and learn) ideas and strategies for creating a thriving workplace, therefore ...

Speakap