All about Internal Communication

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Internal communications in maritime: blue collar workers not engaged?

A recent scientific report indicates that the staff of the large ship building company Damen (€2,1 billion turnover, 9000 employees) wants to receive more information from the ...

Employee engagement Leisure, Travel & Tourism Internal communications

Retaining flight attendants and the importance of job crafting

Retaining flight attendants has been a major problem within the airline industry and still is. However, airliners can fight employee turnover by empowering their flight ...

HR Internal communications

Introducing custom favicons and a new group admin

Speakap just enabled the use of custom favicons. In this blog, we elaborate on te value of (custom) favicons for Speakap customers. And we shortly draw attention to our new group ...

Speakap

3 ways to improve casino employee engagement and turnover

Employee turnover has long been, and still is, a key concern of casino management and operators. New scientific research indicates that supervisors have a key role to reduce the ...

Employee engagement Leisure, Travel & Tourism

When retail personnel does not treat customers equally

You miss the times when you were twenty-something and the cashier always made you smile? Well actually, you should still experience these situations - no matter your age. ...

Customer experience Retail

Successful child care excels at internal communication

Child care is one of the sectors with the highest employee turnover rates. This is harmful, as costs to recruit, hire and train new talent are higher than an hourly worker’s ...

Internal communications

Speakap introduces video: 5 reasons why companies should use it

We have released a major new update: the possibility to add and watch video.

Speakap

Social support hotel employee mitigates effect job insecurity

The support of the supervisor is very important to limit the negative effect of job insecurity on job performance. This is recently confirmed by scientific research published by ...

Hospitality Internal communications

'Supervision of social workers does not consider emotions'

Home health visiting is very important. It involves community workers' making regular visits to pregnant and new mothers and newborn in their home environments. To deal with all ...

Employee engagement