Communications and relationship-building are at the heart of modern business. And if the connection between frontline employees and customers has long been established and valued, ...
Retailers need to think beyond siloed technologies if they want to differentiate and build their businesses in today’s competitive retail environment. That was the message ...
It’s been an eventful few weeks for us after our UK team attended the Smile London conference on November 12. We went, we listened and we learned quite a lot from fellow internal ...
Do you know your ISO from your GDPR? Would you struggle to tell data protection and information security apart in a line up? Well, you aren’t the only one. Whatever function ...
Frontline by Speakap is a community for progressive HR leaders to share (and learn) ideas and strategies for creating a thriving workplace, to therefore help all employees reach ...
Simon Sinek once said, “Customers will never love your company unless the employees love it first.” It seems like such a simple statement, but the truth and power behind it is ...
Not everyone has an email address. No really, I’m serious. In fact, the World Economic Forum estimates that more than 4 billion people, mostly in developing countries, still don’t ...
It was a sunny, summer's morning.
From digital and mobile advancements to artificial intelligence and voice recognition, technology has become an integral component in improving the brick-and-mortar shopping ...