All about Internal Communication

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Product Speak: Do Not Disturb Feature Encourages Employees to Switch Off

We spend a lot of time at work. In fact, the average person spends about 90,000 hours at work over a lifetime. Just let that sink in for a minute. I’m the first to admit that I ...

Employee engagement Internal communications

3 Lessons HR Managers Can Learn from Uber's Employee Experience Survey

To describe the past 18 months as something of a rough period for the ride-hailing giant Uber is like describing the village of Oymyakon, in northeast Russia, as a little chilly ...

Employee engagement Leisure, Travel & Tourism Managing non-desk employees

3 Internal Communications Blunders to Avoid in 2019

What makes certain types of internal communications good? Conversely, what makes other types of employee communications bad? The barometer of quality isn’t always so black and ...

Employee engagement Internal communications

Product Speak: Custom privacy settings make Speakap the ESN your legal team loves

Ok, so an update to our legal settings might not have you all hot under the collar, but take this blog post to your legal and compliance teams and we guarantee you’re going to ...

Speakap Product

The Most Powerful Lessons I've Learned This Year

Set time aside to reflect What a year! What amazing velocity! We hardly ever stop at Speakap, but the end of 2018 is the right moment to look back at what we’ve achieved, the ...

Speakap

3 Communications Gifts Your Frontline Staff Want for the Holidays

The winter holidays (Christmas, Hannukah, Diwali and the many other holidays that pop up) are a time for giving thanks, spending quality time with family and friends and, most ...

Customer experience Employee engagement Retail

(VIDEO) Improving leisure industry internal communications with an ESN

Communications and relationship-building are at the heart of modern business. And if the connection between frontline employees and customers has long been established and valued, ...

comunicación corporativa comunicacion interna compromiso trabajadores

How Hudson’s Bay Linked its ESN & CRM to Drive Awareness, Experiences & Sales

Retailers need to think beyond siloed technologies if they want to differentiate and build their businesses in today’s competitive retail environment. That was the message ...

Customer experience Retail Enterprise social media

Client Speak: A Chat With Penny Grivea, UK Managing Director, Rituals

It’s been an eventful few weeks for us after our UK team attended the Smile London conference on November 12. We went, we listened and we learned quite a lot from fellow internal ...

Customer experience Employee engagement Retail