All about Internal Communication

#Employee Engagement

Employee Engagement Is About More Than Mere Communications

Successful businesses provide two-way communications and give employees a voice. They go beyond mere communications. Also, they listen to their customers and employees and ...

Employee engagement ESN

Why Hospitality Employee Engagement Equals Customer Experience

"Motivate them, train them, care about them, and make winners out of them… they'll treat the customers right. And if customers are treated right, they'll come back." — Bill ...

Employee engagement Frontline workforce Hospitality

How To Increase Hospitality Employee Engagement - Measure What Matters

There's an enigma around employee engagement - even though you can tell when it is or isn’t happening, you’d be hard-pressed to pinpoint exactly why.

Employee engagement Hospitality Internal communications

What’s Culture Got to Do With Employee Loyalty & Retention?

If you work in HR, internal communications, employee engagement and even operations, the term ‘engagement’ has undoubtedly been thrown around, crossed your desk and left you ...

Employee engagement Internal communications turnover

Why Pre-Boarding Matters & How to Get It Right

How many times has someone said to you, “First impressions count”? I’m guessing it’s happened a lot. That’s because they make a huge impact on our perceptions and experiences. As ...

Employee engagement Internal communications turnover

Deconstructing Technology's Role in the Employee Experience

As an employee communications platform and SaaS company, research is a critical component of how we understand the pain points, current practices and priorities of HR and internal ...

Employee engagement Internal communications Tech

How Technology Preferences of Millennials and Generation Z Impact Employee Experiences

With Generation Z (born between mid-1990s to early 2000s) entering the workforce, the future of work is being shaped by digital natives. If you’re involved in running a frontline ...

Employee engagement Internal communications

Can an ESN Improve the Relationship Between Hourly Workers & Management?

Imagine a restaurant that's located near the beach as the setting for a perfect love story. It’s summertime and the restaurant is fully booked evening after evening. A lot of ...

Employee engagement Managing non-desk employees ESN

Data Speak: Which Types of ESN Content Can Improve the Employee Experience?

People are the single most important asset we have at Speakap. And the same should apply to all other organizations. But to ensure the employee experience is optimal and to ...

Employee engagement Internal communications