All about Internal Communication

#Internal Communications

Why Tech Is Just What the Doctor Ordered to Fix Healthcare Staffing Issues

For anyone who’s watched Game of Thrones on HBO (and that’s pretty much everyone), the ominous saying that ‘winter is coming’ can often ring true (and be just as scary) for ...

Internal communications Healthcare

Product Speak: Do Not Disturb Feature Encourages Employees to Switch Off

We spend a lot of time at work. In fact, the average person spends about 90,000 hours at work over a lifetime. Just let that sink in for a minute. I’m the first to admit that I ...

Internal communications Employee engagement

3 Internal Communications Blunders to Avoid in 2019

What makes certain types of internal communications good? Conversely, what makes other types of employee communications bad? The barometer of quality isn’t always so black and ...

Internal communications Employee engagement

3 Communications Gifts Your Frontline Staff Want for the Holidays

The winter holidays (Christmas, Hannukah, Diwali and the many other holidays that pop up) are a time for giving thanks, spending quality time with family and friends and, most ...

Internal communications Customer experience Employee engagement

Client Speak: A Chat With Penny Grivea, UK Managing Director, Rituals

It’s been an eventful few weeks for us after our UK team attended the Smile London conference on November 12. We went, we listened and we learned quite a lot from fellow internal ...

Internal communications Customer experience Employee engagement

Smile London 2018: The 4 Big ‘Aha’ Moments

Simon Sinek once said, “Customers will never love your company unless the employees love it first.” It seems like such a simple statement, but the truth and power behind it is ...

Internal communications Customer experience Employee engagement

Product Speak: Email Isn't the Only Registration Way

Not everyone has an email address. No really, I’m serious. In fact, the World Economic Forum estimates that more than 4 billion people, mostly in developing countries, still don’t ...

Managing non-desk employees Internal communications Retail

3 Telltale Signs Your Frontline Aren't Feeling the Engagement Love

From digital and mobile advancements to artificial intelligence and voice recognition, technology has become an integral component in improving the brick-and-mortar shopping ...

Managing non-desk employees Internal communications Retail

The Growth Of My Company Has Stopped. What Now?!

It all started with an idea to start a business. From there, you created a business plan to begin your new life as an enthusiastic entrepreneur. Before you knew it, your sole ...

Internal communications