All about Internal Communication

#Internal Communications

Client Speak: A Chat With Penny Grivea, UK Managing Director, Rituals

It’s been an eventful few weeks for us after our UK team attended the Smile London conference on November 12. We went, we listened and we learned quite a lot from fellow internal ...

Internal communications Customer experience Employee engagement

Smile London 2018: The 4 Big ‘Aha’ Moments

Simon Sinek once said, “Customers will never love your company unless the employees love it first.” It seems like such a simple statement, but the truth and power behind it is ...

Internal communications Customer experience Employee engagement

Product Speak: Email Isn't the Only Registration Way

Not everyone has an email address. No really, I’m serious. In fact, the World Economic Forum estimates that more than 4 billion people, mostly in developing countries, still don’t ...

Managing non-desk employees Internal communications Retail

3 Telltale Signs Your Frontline Aren't Feeling the Engagement Love

From digital and mobile advancements to artificial intelligence and voice recognition, technology has become an integral component in improving the brick-and-mortar shopping ...

Managing non-desk employees Internal communications Retail

The Growth Of My Company Has Stopped. What Now?!

It all started with an idea to start a business. From there, you created a business plan to begin your new life as an enthusiastic entrepreneur. Before you knew it, your sole ...

Internal communications

[Video] 4 Internal Comms Tips From Hudson's Bay

You learn a thing or two about people management when you're in business for 348 years. A good thing too, because when global department store chain Hudson's Bay decided to expand ...

Retail Internal communications

WhatsApp's New Feature Highlights The Problem With One-Way Traffic In Workplace Communication

Last week, WhatsApp announced a new feature which gives group chat admins the power to make themselves the only member that can send messages; a benefit that will no doubt be ...

Internal communications

Understanding communication styles helps workplace relationships

At the basis of a positive employment experience, is positive cooperation with your colleagues. Think about it: when employees enjoy the people they work with, they enjoy their ...

Internal communications

How to lead a team: 7 lessons from international football management

Each international team competing in the World Cup in Russia this summer will consist of a squad of 23 players. In addition to the players, there’ll be teams of physiotherapists, ...

Leisure, Travel & Tourism Internal communications