Everyone eats out at a restaurant or orders take-away. Unless you live in the June Cleaver era, this is just a fact. But data shows this happens more often than not. In fact, ...
Last April, the global coffee giant Starbucks was sucked into a conversation about racial bias when an incident took place at one of their Philadelphia restaurants. The manager of ...
Do your employees love their jobs? Better yet, what makes them love their jobs? These days, it’s not enough to simply work – and go to your job – to earn a paycheck. Most ...
For anyone who’s watched Game of Thrones on HBO (and that’s pretty much everyone), the ominous saying that ‘winter is coming’ can often ring true (and be just as scary) for ...
We spend a lot of time at work. In fact, the average person spends about 90,000 hours at work over a lifetime. Just let that sink in for a minute. I’m the first to admit that I ...
What makes certain types of internal communications good? Conversely, what makes other types of employee communications bad? The barometer of quality isn’t always so black and ...
The winter holidays (Christmas, Hannukah, Diwali and the many other holidays that pop up) are a time for giving thanks, spending quality time with family and friends and, most ...
It’s been an eventful few weeks for us after our UK team attended the Smile London conference on November 12. We went, we listened and we learned quite a lot from fellow internal ...
Simon Sinek once said, “Customers will never love your company unless the employees love it first.” It seems like such a simple statement, but the truth and power behind it is ...