All about Internal Communication

#Internal Communications

Data Speak: Which Types of ESN Content Can Improve the Employee Experience?

People are the single most important asset we have at Speakap. And the same should apply to all other organizations. But to ensure the employee experience is optimal and to ...

Employee engagement Internal communications

3 Reasons an ESN Can Be a Godsend in Restaurant Emergency Communications

Everyone eats out at a restaurant or orders take-away. Unless you live in the June Cleaver era, this is just a fact. But data shows this happens more often than not. In fact, ...

Employee engagement Internal communications

5 Internal Crisis Communications Lessons from Starbucks

Last April, the global coffee giant Starbucks was sucked into a conversation about racial bias when an incident took place at one of their Philadelphia restaurants. The manager of ...

Retail Hospitality Internal communications

Bridging the Internal Communications Gap: What Frontline Employees Really Want & Need

Do your employees love their jobs? Better yet, what makes them love their jobs? These days, it’s not enough to simply work – and go to your job – to earn a paycheck. Most ...

Employee engagement Internal communications

Why Tech Is Just What the Doctor Ordered to Fix Healthcare Staffing Issues

For anyone who’s watched Game of Thrones on HBO (and that’s pretty much everyone), the ominous saying that ‘winter is coming’ can often ring true (and be just as scary) for ...

Healthcare Internal communications

Product Speak: Do Not Disturb Feature Encourages Employees to Switch Off

We spend a lot of time at work. In fact, the average person spends about 90,000 hours at work over a lifetime. Just let that sink in for a minute. I’m the first to admit that I ...

Employee engagement Internal communications

3 Internal Communications Blunders to Avoid in 2019

What makes certain types of internal communications good? Conversely, what makes other types of employee communications bad? The barometer of quality isn’t always so black and ...

Employee engagement Internal communications

3 Communications Gifts Your Frontline Staff Want for the Holidays

The winter holidays (Christmas, Hannukah, Diwali and the many other holidays that pop up) are a time for giving thanks, spending quality time with family and friends and, most ...

Customer experience Employee engagement Retail

Client Speak: A Chat With Penny Grivea, UK Managing Director, Rituals

It’s been an eventful few weeks for us after our UK team attended the Smile London conference on November 12. We went, we listened and we learned quite a lot from fellow internal ...

Customer experience Employee engagement Retail