All about Internal Communication

#Retail

How Hudson’s Bay Linked its ESN & CRM to Drive Awareness, Experiences & Sales

Retailers need to think beyond siloed technologies if they want to differentiate and build their businesses in today’s competitive retail environment. That was the message ...

Enterprise social media Customer experience Retail

Client Speak: A Chat With Penny Grivea, UK Managing Director, Rituals

It’s been an eventful few weeks for us after our UK team attended the Smile London conference on November 12. We went, we listened and we learned quite a lot from fellow internal ...

Internal communications Customer experience Employee engagement

Product Speak: Email Isn't the Only Registration Way

Not everyone has an email address. No really, I’m serious. In fact, the World Economic Forum estimates that more than 4 billion people, mostly in developing countries, still don’t ...

Managing non-desk employees Internal communications Retail

3 Telltale Signs Your Frontline Aren't Feeling the Engagement Love

From digital and mobile advancements to artificial intelligence and voice recognition, technology has become an integral component in improving the brick-and-mortar shopping ...

Managing non-desk employees Internal communications Retail

[VIDEO] How To Offer Exceptional Retail Experiences To Both Customers And Employees

How does a brand communicate clearly and instantly when it has more than 8,000 employees around the world, with more than 1,500 locations in 27 countries, and a catalog of more ...

Retail

[Video] 4 Internal Comms Tips From Hudson's Bay

You learn a thing or two about people management when you're in business for 348 years. A good thing too, because when global department store chain Hudson's Bay decided to expand ...

Retail Internal communications

The in-store experience is still key to winning in unified retail

The retail landscape is shifting rapidly, and the lines between online and physical retail are blurring faster than an Instagram filter, but the in-person and in-store retail ...

Retail Customer experience

What retailers can learn from online shopping to create a unified retail strategy

When it comes to news about retail, it feels like all we hear is doom and gloom; a major retail chain has shut down, or another image of an empty shopping street. It's not ...

Retail Customer experience

Employee engagement: the true differentiator in the UK retail sector

If you read industry news reports, you’d be forgiven for thinking that the rise of online retailers, without many of the overheads that physical stores bring, has sounded the ...

Employee engagement Retail