All about Internal Communication

#Retail

Scientists: in-store retail raises revenue by hiring additional staff

Increasing the number of sales reps is the first thing an in-store retailer should do to raise its revenue. A second option is to decrease the quality advantage consumers perceive ...

Retail HR

6 opportunities to improve frontline service operations

Frontline associates striving to improve service operations, say they need more mental coaching, interaction possibilities and a culture of trust, respect and open-mindedness ...

Employee engagement Retail

When retail personnel does not treat customers equally

You miss the times when you were twenty-something and the cashier always made you smile? Well actually, you should still experience these situations - no matter your age. ...

Customer experience Retail