All about Internal Communication

#Retail

Visionary leaders who communicate well inspire store associates

How are retailers able to inspire and retain store associates? Researchers shows that one part of the solution is charismatic leadership. 

Retail

Scientists: in-store retail raises revenue by hiring additional staff

Increasing the number of sales reps is the first thing an in-store retailer should do to raise its revenue. A second option is to decrease the quality advantage consumers perceive ...

Retail HR

6 opportunities to improve frontline service operations

Frontline associates striving to improve service operations, say they need more mental coaching, interaction possibilities and a culture of trust, respect and open-mindedness ...

Employee engagement Retail

When retail personnel does not treat customers equally

You miss the times when you were twenty-something and the cashier always made you smile? Well actually, you should still experience these situations - no matter your age. ...

Customer experience Retail