Amongst tech giants and consultancy groups, the 2018 list featured three organisations from the hospitality and retail industries in the top 10: Wegmans Food Markets came in at second place; Kimpton Hotels & Restaurants was sixth overall; while hotel giant Hyatt was in ninth.
The Great Places To Work methodology uses anonymous responses to a 50 question survey from employees of the organisations themselves in order to rank companies based on levels of trust, credible and respectful leadership, pride in their work, and camaraderie - all of which feed into overall employee engagement levels.
And while Wegmans, Kimpton and Hyatt boasted impressive results across all these categories, one of the standout findings was that all three companies ranked exceptionally high for their communications with employees.
- 96% of Wegmans employees and Hyatt employees said their organisations had “great communication”
- 97% of Kimpton Hotels employees enjoyed “great communication”
“The Chicago-based hotel company puts a higher-than-usual emphasis on senior leadership communication efforts, with digital and in-person channels that stress principles like authenticity, transparency and vulnerability,” says Fortune about Hyatt.
The magazine commended Kimpton for its “crazy diverse” teams with a “culture of inclusiveness and acceptance unlike any other,” noting that new hires received a welcome pack including their favorite snacks.
Wegmans, meanwhile, was focused on employee development and corporate social responsibility; in 2017, the chain spent US$55m on development programs and scholarships, and donated hundreds of thousands of kilos of reclaimed food to feeding the hungry.
Topping the 2018 list of great places to work was tech giant Salesforce. In a blog celebrating the announcement, Salesforce's president and chief people officer Cindy Robbins said: “At Salesforce, we believe nothing is more important than our people. We are an Ohana – the Hawaiian word for family – that includes our customers, employees, partners, and communities.”